TOKYO LOCAL (hereinafter referred to as “this service”) recognizes the importance of protecting customers’ personal information, complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), and strives to handle and protect personal information appropriately in accordance with the following Privacy Policy (hereinafter referred to as “this Privacy Policy”).
1. Definition of Personal Information
In this Privacy Policy, “personal information” refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, namely, information related to a living individual that can identify a specific individual through details such as name, date of birth, or other descriptions contained in the information (including information that can be easily matched with other information to identify a specific individual).
2. Purpose of Use of Personal Information
This website will use customers’ personal information for the following purposes:
- To provide services on this website
- To allow customers to enjoy and use the services of this website
- To provide information and respond to inquiries regarding this website’s services
- To manage customer information
- To provide information about products and services on this website
- To respond to actions that violate the terms, policies, etc. (hereinafter referred to as “terms, etc.”) related to this website’s services
- To notify customers of changes to the terms, etc., related to this website’s services
- To improve this website’s services and to develop new services
- To create statistical data that has been processed into a format that does not allow personal identification in relation to this website’s services
- For other purposes related to the above-mentioned purposes
3. Changes to the Purpose of Use of Personal Information
This website may change the purpose of use of personal information within a reasonable scope that is considered to have an appropriate correlation, and in such cases, the customer will be notified or the changes will be publicly announced.
4. Restrictions on the Use of Personal Information
This website will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer’s consent, except in the following cases permitted by the Personal Information Protection Act or other laws and regulations:
- When required by law
- When necessary to protect a person’s life, body, or property, and obtaining the customer’s consent is difficult
- When particularly necessary to improve public health or promote the sound development of children, and obtaining the customer’s consent is difficult
- When it is necessary to cooperate with a national or local government agency, or a party entrusted by them, in performing legally prescribed duties, and obtaining the customer’s consent may interfere with the execution of such duties
5. Proper Acquisition of Personal Information
This website will acquire personal information appropriately and will not acquire it through deception or other improper means.
6. Security Management of Personal Information
This website will implement necessary and appropriate supervision to ensure the secure management of personal information against risks such as loss, destruction, falsification, and leakage. Additionally, if all or part of the handling of personal information is outsourced, this website will conduct necessary and appropriate supervision to ensure that the entrusted party properly manages the security of personal information.
7. Provision to Third Parties
This website will not provide personal information to third parties without the prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Act and other relevant laws. However, the following cases do not fall under the provision of personal information to third parties as defined above:
- When the handling of personal information is outsourced, in whole or in part, within the scope necessary to achieve the purpose of use (including sharing information with official planners).
- When personal information is provided in connection with a business succession due to a merger or other reasons.
8. Disclosure of Personal Information
If a customer requests disclosure of their personal information based on the provisions of the Personal Information Protection Act, this website will confirm that the request is from the customer themselves and disclose the information without delay (or notify the customer if the requested personal information does not exist).
However, this does not apply if this website is not obligated to disclose the information under the Personal Information Protection Act or other relevant laws.
9. Correction, Addition, and Deletion of Personal Information
If a customer requests correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information on the grounds that it is inaccurate, based on the provisions of the Personal Information Protection Act, this website will confirm that the request is from the customer themselves, conduct the necessary investigation without delay within the scope necessary to achieve the purpose of use, and make the necessary correction, etc., based on the results of the investigation. The customer will then be notified of the correction, etc. (If a decision is made not to make the correction, etc., the customer will also be notified accordingly.)
However, this does not apply if this website is not obligated to make such corrections, etc., under the Personal Information Protection Act or other relevant laws.
10. Suspension of Use and Deletion of Personal Information
If a customer requests the suspension of use or deletion (hereinafter referred to as “suspension of use, etc.”) of their personal information on the grounds that it is being handled beyond the publicly disclosed purpose of use or was obtained through fraudulent or improper means, based on the provisions of the Personal Information Protection Act, and if it is found that there is a valid reason for the request, this website will confirm that the request is from the customer themselves and suspend the use, etc., of the personal information without delay. The customer will then be notified accordingly.
However, this does not apply if this website is not obligated to suspend the use, etc., under the Personal Information Protection Act or other relevant laws.
11. Use of Cookies and Other Technologies
This website uses cookies and other technologies to help understand usage conditions and contribute to service improvement. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent the use of some features of this website’s services.
12. Use of Google Analytics
This website uses Google Analytics to improve the site and utilizes customer information for this purpose. Google Analytics collects customer information using cookies. For more information on Google Analytics’ terms of use and privacy policy, please visit the Google Analytics website.
13. Contact Information
For requests related to disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the following:
14. Continuous Improvement
This website will periodically review its handling of personal information and strive for continuous improvement. The Privacy Policy may be revised as necessary.
